The Hanley Agency Inc: Allstate Insurance

Bios

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  Jillian Hanley

  Agency Owner - Personal Financial Representative

  Education:

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  Jazmin Rosario

  Bi-Lingual Sales

  Jazmin is the backbone of our agency- She was born in the Dominican Republic and has built an impressive customer base within the Spanish speaking population! Jazmin is kind enough to share her desk with our office dog Remy, who enjoys taking log naps beside her! Outside of work, she enjoys spending time with her two children Johnny and Paulina.

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  Remy Hanley

  Office Greeter

  Come in and meet Remy! Our little Havanese puppy helps protect the customers from Mayhem and makes them smile.

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  Lola Hanley

  Junior Office Greeter

  Meet Lola! Our newest office pup- She and big brother Remy are sure to put a smile on your face and make you feel right at home when you visit our office!

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  Alicia Bernard

  Sales Agent

  Alicia Bernard embarked on her journey in the insurance industry in 2019, driven by a passion for making a positive impact in the lives of others. Her dedication to serving her community led her to the prestigious Hanley Agency in 2020, where she continues to excel as a distinguished insurance professional. Fluent in Spanish, Alicia serves as a valuable bridge between customers and the complexities of insurance, proving that language is never a barrier in securing the protection they need. Her ability to communicate effectively enables her to establish meaningful connections with individuals from diverse backgrounds, fostering true relationships and understanding. Alicia sells Personal Lines insurance; focusing on Home insurance and Auto insurance, Alicia possesses a deep understanding of the unique needs and concerns of customers. She takes pride in providing personalized insurance solutions that address their specific circumstances, offering confidence and security for their most valuable assets. Alicia finds immense joy in her role by engaging with people from different walks of life. She cherishes the opportunity to connect with individuals, listening to their stories and understanding their needs. Her genuine empathy and compassion drive her to go above and beyond in simplifying the insurance process, making life easier for customers. Outside of her professional pursuits, Alicia is an avid traveler with a remarkable 44 countries under her belt. Her passion for exploration has allowed her to immerse herself in diverse cultures, broadening her perspectives and enriching her experiences. Additionally, Alicia is particularly fond of Christmas, embracing the spirit of the season with enthusiasm and joy. With her unwavering commitment to serving others, coupled with her diverse array of interests, Alicia Bernard continues to make a meaningful impact in the insurance industry, embodying integrity, empathy, and excellence in all that she does.

• Erick Lizardo

  Customer Experience Team

  Erick Lizardo ventured into the insurance industry when he embarked on his journey with the Hanley Agency in 2020. As a valued member of the Customer Experience Team, Erick plays a pivotal role in providing an exceptional service delivery to customers, embodying a commitment to excellence and compassion in all his interactions. Fluent in Spanish, Erick serves as a vital link between the agency and Spanish-speaking customers, facilitating seamless communication and understanding. His proficiency in the language allows him to connect with customers on a deeper level, fostering relationships and a strong rapport. Erick finds genuine fulfillment in his role by providing assistance to those in need. His innate desire to help people drives him to go above and beyond in addressing the concerns and inquiries of customers, getting their needs met with professionalism and empathy. Outside of his professional endeavors, Erick shares his life with his beloved cat, Shredder, who brings joy and companionship to his days. Additionally, Erick takes pride in his cultural heritage, with his family hailing from the Dominican Republic. His roots serve as a source of inspiration and connection, shaping his values and outlook on life. In addition to his role in the insurance industry, Erick is also a public notary, further demonstrating his commitment to serving his community and facilitating important legal processes with integrity and diligence. With his unwavering dedication to helping others, coupled with his diverse skill set and cultural background, Erick Lizardo continues to make a positive impact in the insurance industry and beyond, embodying compassion, professionalism, and integrity in all his endeavors.

• Tom Guido

  General Manager

  Tom Guido's journey in the insurance industry began in 2017 when he joined The Hanley Agency. With a wealth of experience and knowledge under his belt, Tom currently serves as the General Manager, leading with a blend of vision, passion, and dedication. Tom finds genuine fulfillment in his role, particularly in creating lasting relationships with new customers. His favorite moments are when customers express gratitude, often saying, "you made this easy." Tom's commitment to providing exceptional service goes beyond transactions; he strives to make every interaction memorable and stress-free for customers. Beyond his professional pursuits, Tom is a self-proclaimed history geek, fascinated by the stories and lessons of the past. His love for history enriches his perspective and informs his leadership style, drawing inspiration from the experiences of those who came before him. In his personal life, Tom is happily married to Jillian, who also happens to be the Boss. Their partnership not only strengthens their personal bond but also enhances their professional synergy, as they navigate the complexities of work and life together. With his unwavering commitment to excellence, coupled with his passion for building meaningful connections, Tom Guido continues to make a profound impact in the insurance industry and beyond, embodying integrity, empathy, and leadership in all his endeavors.

• Kamalia Williams

  Customer Experience Team

  Kamalia Williams began her journey in the insurance industry in 2016, finding her calling at The Hanley Agency. As an integral member of the Customer Experience Team, Kamalia plays a vital role in providing support and assistance to customers during challenging times. With a genuine empathy for others, Kamalia's favorite aspect of her job is being able to ease the burden for individuals when they encounter distressing situations, such as car collisions. She takes pride in her ability to provide reassurance and assistance, helping customers navigate through difficult circumstances with compassion and professionalism. Hailing from Trinidad & Tobago, Kamalia brings a rich cultural perspective to her work, infusing warmth and understanding into her interactions with customers from diverse backgrounds. Her upbringing instilled in her a strong sense of community and compassion, which she channels into her role every day. Outside of her professional duties, Kamalia's life is enriched by her role as a parent to twin toddlers, a boy and a girl. Balancing the demands of work with the joys and challenges of parenthood keeps her constantly engaged and fulfilled. Despite her busy schedule, Kamalia approaches each day with grace and determination, finding joy in both her professional and personal life. With her unwavering dedication to serving others, coupled with her compassionate nature and multicultural background, Kamalia Williams continues to make a meaningful impact in the insurance industry, embodying empathy, integrity, and resilience in all her endeavors.

• Son "Sky" Tat

  Licensed Agent

  Sky Tat embarked on his journey in the insurance industry in 2022 when he took on a role at The Hanley Agency. Focusing on Home insurance, Condo insurance, Auto insurance, and Umbrella insurance, Sky quickly established himself as a reliable and dedicated insurance professional. Fluent in Cantonese, Sky effectively communicates with a diverse customer base, proving that language barriers do not hinder the provision of top-notch service to customers. His proficiency in Cantonese enables him to connect with customers on a deeper level, building relationships and rapport effortlessly. While Sky excels in his role as an insurance agent, his passion extends beyond the confines of the office. He finds immense joy in the camaraderie of his colleagues, cherishing the collaborative environment that fuels his professional growth. Sky’s favorite aspect of his job undoubtedly lies in the relationships he fosters with his coworkers. Beyond his professional endeavors, Sky is an avid traveler and a culinary enthusiast. He finds peace in exploring new destinations and immersing himself in diverse cultures. Sky’s love for travel and food exploration not only enriches his personal experiences but also adds depth to his interactions with customers, as he shares captivating stories and tales gleaned from his adventures. With his unwavering dedication to his craft, coupled with his innate passion for connecting with people, Sky Tat continues to make a lasting impact in the insurance industry, one customer at a time.